Frequently Asked Questions

What is a Certified Athletic Trainer/Orthotist?





Do I need a referral?


Do I need an appointment?


What should I bring to my first appointment?


Will insurance cover the orthotics?


How long do the orthotics last?

An orthotist is an allied healthcare professional who is educated and trained to fabricate and fit orthotics as well as manage patient care. Their general goal is to improve and enhance the lives of individuals with by enabling them to resume productive lives following serious illness, injury, or trauma.  Jim's athletic training background allows him to achieve this by evaluating the body’s neurological, neuromuscular and skeletal systems and their function with daily activities.  Jim will then design and hand fabricate the appropriate devices to assist the individual patient and their needs.  

A referral is not necessary, although you may need one if you are planning on self submitting your claim to your insurance provider. Jim would be happy to refer you to one of the many physicians with whom we work if further evaluation is required.

Yes, we see patients by appointment only. You can contact our patient care representative at 770-500-3996 to get scheduled.

Patients are encouraged to bring athletic shoes and/or one pair of casual shoes that he/she plans to wear the orthotics in. Please come prepared with all necessary paperwork completed.  Paperwork can be downloaded here or emailed to you by our patient care representative.  If you have a prescription or any notes from your physician, you may bring them as well.

Multi Sport Orthotics is a small specialty company and is out of network with ALL insurance companies. Payment for services is expected at the time they are rendered. We accept all major credit cards, as well as health insurance FSA or HSA cards. You will be provided with a detailed encounter receipt that you can self submit to your primary insurance provider.

Multi Sport Orthotics utilizes various materials per individual; therefore Jim will discuss lifespan, wear and care at your evaluation and fitting appointments.